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HOW WE HELP
We believe great customer service starts with empathy. So we get to know your people, how they use the technology, what they do. Then we do everything in our power to help them do it.
When it comes to the value we deliver, our customers say it best.
DNA
WE SELECT EMPLOYEES WHO HAVE THAT RARE BLEND OF EXCEPTIONAL TECHNICAL EXPERTISE AND ABILITY TO DELIVER GREAT CUSTOMER SERVICE.
It Was All About Me
“Well, it was all about my quota. The quarter was about to end and I had proposals to send out. That morning, my MacBook was slow and about to fail. I walked into our onsite OCI lab and explained that failure was not an option today. In a short period of time they prepped a loaner with my email and current data and I got every proposal out on time.”
- Enterprise Inside Sales Representative
Optimizing the Human Supply Chain
“I have a large staff that processes orders and closes the books each quarter. The window is extremely tight and a glitch in one workgroup can have a domino effect. Given quarter close and all the stress that comes with it, it’s great to know OCI has our back. They solve issues on the spot and get us back to work so everyone’s deadlines are met.”
- Global Supply Chain Manager
Flying with a Net to Tokyo
“I was leaving on a business trip to Asia to make a series of important presentations when my MacBook Pro suddenly failed. I called the office just before takeoff and they talked to OCI, who arranged to have a new MacBook Pro loaded with my apps and data waiting for me in Tokyo. What a relief.”
- Manager, Advanced Manufacturing Engineering
One-stop Shop
“I work in new product development and interface with people all over the world day and night. People expect answers immediately. It’s essential that every device I use lets me access all my data. And they all need to work together seamlessly. OCI knows Apple. The people at OCI are my one-stop shop. They support every device I use.”
- Mechanical Quality Engineer (MQE)
Finding Money
“We hired OCI to manage some servers that fell outside of IT’s jurisdiction. We expected them to make sure the servers performed and our data was backed up and secure. OCI went way beyond what was expected and looked for inefficiencies and ways to reduce costs. They noticed our storage support contract had lapsed and they negotiated better pricing. And, with their help, we were able to negotiate a combination of purchase and support contracts that ultimately saved our department more than $250,000 over the next two years. OCI looks out for our best interests.”
- Sr. Operations Finance Manager
We make tech support personal.
51 E. Campbell Avenue, Suite 140
Campbell, CA 95008
408.370.7002
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.
.
© 2026 by OCI Global
We make tech support personal.
51 E. Campbell Avenue, Suite 140
Campbell, CA 95008
408.370.7002
.
.
.
© 2026 by OCI Global
We make tech support personal.
51 E. Campbell Avenue, Suite 140
Campbell, CA 95008
408.370.7002
.
.
.
© 2026 by OCI Global
We make tech support personal.
51 E. Campbell Avenue, Suite 140
Campbell, CA 95008
408.370.7002
.
.
.
© 2026 by OCI Global

