Where We’ve Been

OCI has been in business for over two decades. We started in a single location in a fast-growth technology company. We were hired by the VP of Finance, Worldwide Operations who saw the hidden costs associated with the time staff spent solving technology problems on their own. Over time, realizing the value of OCI, he decided to expand OCI services beyond Finance.

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Vince Olsen was the first OCI expert. He quickly discovered that technical expertise was just one part of effective tech support — the other part was empathy. Employees walking into an OCI location are under significant pressure to deliver results, so relieving that pressure and helping people work smarter is just as important as ensuring their devices work better.

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Most who work in tech support think the transaction is over when the question is answered or the device is fixed. We think that’s just the beginning of an ongoing relationship. We’re in the business of maximizing workforce productivity one employee at a time. Our mission is to help our customers realize the full productivity potential of their people and their technology.

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Where We’re Going

Today, the original OCI location still exists, but we are delivering our brand of personal, high quality technical support and training to thousands of visitors a year. We’ve grown by hiring the right people and always ensuring we put customers first.

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Because technology is always evolving, our technical expertise is always evolving. Your employees can count on each OCI expert to understand the latest technology and help them put it to work. We tailor our services to the specific needs of our clients. Whether you want us to focus on our traditional employee device services (Mac, iPad, iPhone and Apple Watch), support new applications — or provide more enterprise level services, we match our services and hours to your requirements.